As concerns about the protection of personal information are increasing around the world, it is important for businesses, small and large, to implement and provide visitors to their website with a comprehensive privacy policy.

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What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways in which a website collects, uses, discloses, and manages data about its visitors and customers. It meets a legal requirement to protect the privacy of a visitor or customer.

Countries have their own laws with different requirements by jurisdiction regarding the use of privacy policies. Make sure you follow the legislation relevant to your activities and location.

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What kind of information do we collect?

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We receive, collect and store information that you enter on our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent visiting certain pages, page interaction information, and methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile. 

How do we collect your information?

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When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.

Why do we collect this personal information?

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To provide our Users with ongoing customer assistance and technical support;

1. To provide and operate the Services;

2. To provide our users with ongoing customer assistance and technical support;

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

How we store, use and share the personal information of visitors to site?

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Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on firewall-secured servers.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with website visitors?

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We may contact you to notify you regarding your account, to assist you in resolving an issue relating to your account, to resolve a payment dispute, to collect fees or dues, for surveys or questionnaires, for news about our company or for any other reason that it is necessary to revise our contract in accordance with local laws. To this end, we may contact you via email, telephone, text messages and post.

How do we use cookies and other tracking tools?

It is important to know that third-party services such as Google Analytics or other technologies offered through the Wix App Market may have their own policies regarding the collection and storage of information. Due to the fact that these are external services, these practices are not covered by Zetta's Privacy Policy. Clique here  to see which cookies are stored on the computer of visitors to the  site.

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Privacy policy updates

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We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be immediately put into practice after the change on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it. 

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